Leads OpenAI's company-wide accessibility program from within the Design Foundations team in Product Design. Pairs strategy and organisational influence with hands-on visual and interaction design, removing barriers across complete customer journeys. Spans web, mobile, desktop, voice, AI, and hardware products.
What you'll do
- Design and ship product experiences while identifying systemic barriers across customer journeys
- Define accessibility strategy, roadmap, governance, priorities, and measures of progress
- Build accessibility into the design system through components, tokens, patterns, Figma libraries, documentation, and guardrails
- Centre disabled people through participatory research, usability studies, and assistive-technology testing
- Design for permanent, temporary, and situational disabilities across perception, navigation, and task completion
- Establish standards for screen readers, keyboard navigation, focus, contrast, typography, motion, captions, and forms
- Lead accessibility audits, remediation priorities, launch readiness, and continuous validation across platforms
- Partner with go-to-market, legal, compliance, and product teams on enterprise readiness and documentation
- Grow company-wide capability through training, critiques, engineering partnerships, and accessibility champions
What we're looking for
- Deep accessibility expertise paired with strong interaction, visual design, and prototyping skills
- Experience leading accessibility or inclusive-design work across multiple teams, products, or platforms
- Understanding of the relationship between accessibility, usability, and inclusive design
- Practical knowledge of WCAG, assistive technologies, and platform-specific accessibility standards
- Experience embedding accessibility into design systems, components, and engineering workflows
- Experience working directly with disabled people to inform product and organisational decisions
- Ability to identify exclusion in product journeys and turn insights into flexible interactions
- Ability to set strategy, design detailed experiences, and work with engineers through implementation
- Ability to influence across disciplines without direct authority
Good to know
- Based in San Francisco HQ
- Relocation assistance offered to new employees
